Our friendly staff will make you feel at home.
Muskoka Furniture grew out of an
experiment, a 'leap of faith' in 1991. Since then, the business has evolved according to customer demand and opportunity in the market place. But some things have remained constant. Muskoka Furniture is owned and staffed by people
who deeply care for the community in which they live and the service that they provide. The highest priority has always been to provide a friendly, non pressured environment in which customers find what they want, not having to endure convincing arguments as to what the store wants them to buy.
The long road that began years ago has led to a showroom packed with the workmanship of craftsmen from Muskoka and across Canada featuring traditional Mennonite furniture collections and other fine pieces. It is an exciting place that offers heirlooms for the future with designs from the past and where the customer feels at home.
Excerpt from the Progress (Bracebridge Examiner)
Honesty and integrity are just the beginning at Muskoka Furniture
Muskoka Furniture has a strong
philosophy when it comes to serving its clients. "Our approach is friendly, helpful and most importantly; honest," says owner Todd Jones. "We are sincere and we believe in the service that we provide."
Jones explains that many retail stores deal on commission and their employees are under tremendous amounts of pressure to sell.
"I feel that makes for an unhealthy atmosphere," says Jones. "Here at Muskoka Furniture we have a more relaxed atmosphere and we are proud of our product which makes it a perfect venue to deal with the consumer. Everyone is part of an important team and we all have a stake in making sure the customer is happy."
A big draw for the store is the fact that the pine furniture is crafted locally and in other parts of Ontario with an increasing emphasis on Mennonite pieces. "There is something for every taste and budget", says store manager Margaret Taylor. "We have a high end premium collection and a budget conscious pine collection that also carries with it high quality."
From the greeting you receive upon entering Muskoka Furniture to the customer service and delivery - you can count on honesty, integrity, and of course a large selection of furniture at great prices.
"It's not just a job, but a service that we take seriously and that translates into better business. It also helps that I have the best staff in Muskoka," concludes Jones.